Transforming OperationsAcross Africa
i2c – Global is a business services company specializing in business process outsourcing (BPO), technology solutions, workforce management, and managed operations across multiple markets. We help organizations establish, manage, and scale high-performing operations through integrated solutions and end-to-end project delivery, enhancing operational efficiency, execution, and sustainable business growth.
Operating across nine countries.
United States
Ghana
Kenya
Madagascar
Tanzania
Nigeria
Rwanda
South Africa
Morocco
EthiopiaClients include global technology companies, platform operators, and enterprise organizations.
Four service lines, one accountable partner.
Business Process Outsourcing
Customer support, technical support, contact centre operations, and back office processing, run by trained, managed teams.
Technology Solutions
IT infrastructure, managed services, systems integration, and digital transformation projects.
Field & Data Operations
Geospatial data collection, digital mapping, survey administration, and data verification across multiple markets.
Project Implementation & Managed Services
PMO support, contact centre setup, facility deployment, recruitment, and operational governance.
A few projects we've delivered.
Google Street View Operations
Nationwide and regional geospatial data collection, route planning, fleet deployment, and field operations management.
Bebapay Cashless Transit System
Supporting deployment and operational activities for a digital payment and transport technology solution.
Contact Centre Deployment, Madagascar
Design, setup, procurement, technology deployment, and operational readiness for large-scale customer support operations.
Local expertise. Global delivery.
We combine local market knowledge with international delivery standards to help organizations successfully deploy, operate, and scale across Africa.
Multi-country execution
We run projects across borders without losing consistency or quality.
Technology-driven solutions
Modern infrastructure and tooling support every engagement we deliver.
Experienced leadership
Our teams are guided by leaders with deep operational expertise.
Scalable workforce management
We staff up or down quickly as your project requirements change.
Rapid deployment
We move from agreement to active operations on a realistic, fast timeline.
Strong operational governance
Clear processes and oversight keep every engagement accountable.
Field operations expertise
Proven capability running complex, distributed field programs.
Reliable reporting
Transparent, accountable reporting throughout every engagement.
Let's talk about your operations.
Tell us what you're working on, and we'll tell you how we can help.
Contact us